Mutanex - Genetic Analysis Platform

Mutanex provides innovative health assessment services that collect and analyze patient information to deliver personalized disease risk evaluations and connect users with healthcare providers through a consumer-facing platform. Additionally, Mutanex offers a precision medicine platform for healthcare professionals, enabling hospitals, doctors, and laboratories to identify genetic variants, interpret clinical imaging, and generate personalized treatment profiles. These services leverage advanced artificial intelligence to support evidence-based medical decisions. This document outlines the terms governing the use of our services, ensuring compliance with Indian healthcare regulations, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.

General Provisions

These Terms and Conditions ("Terms") specify:

The operational principles of Mutanex's digital health assessment platform
Rules governing the provision of services through electronic means
Rights and obligations of Mutanex and its Users
The scope of services offered through both Consumer-Facing Service and Enterprise models

Definitions

When these Terms refer to:

A. Agreement: An agreement for provision of services by electronic means, concluded between the User and Mutanex.

B. Application: The software for portable devices, made available by Mutanex, enabling the use of the Services.

C. Force Majeure: An extraordinary external event that is unforeseeable and cannot be prevented, making it impossible to perform obligations under the Agreement.

D. Interview: The interactive process through which information is obtained from the User about symptoms and health predispositions.

E. License: A non-exclusive, temporary, revocable license granted to User to use the Application and/or the Website.

F. Terms: These Terms and Conditions.

G. Website: The Mutanex Internet website.

H. Services: All activities provided electronically by Mutanex to the User.

I. User: A natural person over 18 years of age with full legal capacity who uses the Services.

J. Result: Information in the form of a report generated by Mutanex's system, presenting potential health concerns related to symptoms and predispositions communicated by the User.

K. Enterprise Platform: The software system provided by Mutanex to hospitals, doctors, and laboratories for genetic identification services, medical imaging interpretation, and precision medicine profile generation.

L. Precision Medicine Profile: A personalized report generated by our systems that integrates genomic, clinical, and laboratory data to assist in medical treatment decisions.

M. AI-Assisted Recommendations: Treatment suggestions generated by our algorithms based on analysis of patient data and references to clinical trials and medical literature.

N. Laboratory Partners: Genetic laboratories, diagnostic centers, and other clinical testing facilities that utilize our Enterprise platform for data analysis and interpretation

Regulatory Compliance

Mutanex operates in compliance with applicable Indian laws and regulations, including:

The Information Technology Act, 2000 and its amendments
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
The Digital Personal Data Protection Act, 2023
The Consumer Protection Act, 2019
Indian Medical Council (Professional conduct, Etiquette and Ethics) Regulations, 2002
Telemedicine Practice Guidelines, 2020
Indian Contract Act, 1872

By using the Application and/or Website, the User acknowledges and agrees to comply with these Terms.

Medical Disclaimer and Service Limitations

Important Medical Disclaimer

Mutanex is not a licensed medical device or diagnostic tool. The services provided through the Mutanex platform are strictly for informational and educational purposes only.

The Interview, Result, and all content published on the Website and Application:

Do not constitute medical advice, diagnosis, or treatment
Cannot replace consultation with qualified healthcare professionals
Should not be interpreted as a medical diagnosis
Are provided "as is" without warranties of any kind

The User shall never:

Reject professional medical advice based on information from Mutanex
Cancel a doctor's appointment because of reliance on Mutanex's Results
Self-diagnose or self-medicate based on Mutanex's information
Use Mutanex in emergency situations

Emergency Situations

The Website and Application shall not be used in an emergency situation. Instead, the User shall immediately contact local emergency services (102 for ambulance services in India).

For the complete Terms and Conditions, please contact us at support@mutanex.com or visit our office at: